Returns & Exchanges
At J.R.DUNN, we want you to be completely satisfied with your fashion selection. If you are not entirely happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all tags are attached and the merchandise is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided through our portal, secure it to your package, and drop it off at any authorized carrier location.
Processing and Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing